Measurable outcomes or Key Results ensure that you can identify whether an objective has (or hasn’t) been achieved. Documenting these outcomes adds clarity as well as an impartial, quantitative way to assess the work. When outcomes are measurable, it's effortless for the team to see their progress and to know whether or not the objective has been achieved.
Resist defining how you’ll achieve the goals during the early planning process (that includes not writing down a long list of tasks). Avoiding this will foster ownership and autonomy among the individuals and teams that actually work on the goals. Instead, talk about the impact that will be achieved if the objective is successful and write down the outcomes as measurable milestones and metrics. These are the Key Results on each Objective.
The golden rule of writing Key Results is that any reasonable person would agree that completing all of the Key Results would guarantee completion of the Objective. Be very clear when defining Key Results. Make sure they are quantifiable and whenever possible, use metrics instead of a binary result. Aim for 3 - 5 Key Results per Objective—not so many that the Objective becomes unclear, or so few that it can be achieved by gaming a single number.
Keep your teams motivated, happy and pulling in the same direction throughout the OKR process.
Koan helps guarantee your team knows why what they do matters and how it will make a difference
Koan’s OKR platform supports your existing processes and workflows, without the need for new meetings or distracting data entry
Koan builds transparency with natural opportunities for feedback between managers and team members
Koan aligns every employee’s work to the company’s Mission, Vision, Values, Strategy and Goals